The purpose of Voice of Buyers is to enable ad-hoc and periodic collection of feedback on Supplier performance from appropriate people.
Menu Path: Supplier Management >> Voice of the Buyers Survey Templates
Supplier Performance Evaluation or the Voice of the Buyer Templates are created under this menu. Such Templates will be multi-lingual.
Actions:
- Create New From: Create a new Survey Template from an existing survey template.
- View: View the template in Read Only format.
- Edit: Make changes to the template using the edit action.
- Approval Workflow History: View the approval workflow history of the survey template.
- Make as Inactive: In order to inactivate the template use this action.
- Make as Active: To Activate an inactive template use this action.
Create New Voice of the Buyer Survey Templates
- Click on the “Create New” button.
- Enter Template Details:
- Provide the template name.
- Add a detailed description.
- Choose the languages for the template questions.
- Add Questions to the Survey:
- Click on the “Add Question” button.
- Select the Question Section and Answer Type.
- Enter the question text.
- Provide the necessary weightage and scores based on the Question Type.
- If you selected multiple languages, provide translations for the question in those languages.
- Optionally, you can make the question mandatory, and require comments or attachments.
- Click on “Save” to finalize the question.
- The Questions will appear as shown:
With the questions, you can change the order of the questions, move them to a specific position, edit and delete the question as required.
- Click on the “Continue” button to move to the Approval page.
- Add one or more approvers and submit the template.
