The system automatically sends reminder emails to suppliers when required onboarding or registration actions remain incomplete. These reminders help ensure the timely completion of supplier-related activities.
Each reminder email contains direct action links, allowing suppliers to quickly access the relevant page and complete the pending task.
Types of Reminder Emails
1. Invitation – Not Yet Registered
This reminder is sent to suppliers who have received an invitation but have not completed the initial registration process.
Triggered when: The supplier has not set up their account or password after receiving the invitation email.
Purpose: To prompt the supplier to complete registration and gain access to the supplier portal.
2. Onboarding Compliance Survey – Not Responded
This reminder is sent to suppliers who have not submitted the required compliance survey as part of onboarding.
Triggered when: The compliance survey remains incomplete beyond the defined timeline.
Purpose: To ensure regulatory and policy compliance before the supplier proceeds further in the onboarding process.
3. Onboarding Qualifications Questionnaire – Not Responded
This reminder is sent to suppliers who have not completed the qualifications questionnaire.
Triggered when: The qualifications questionnaire has not been submitted within the expected timeframe.
Purpose: To collect essential supplier qualification details required for evaluation and approval.
- Reminder emails are sent automatically based on supplier status.
- Each email includes a clickable action link that redirects the supplier to the specific pending task.
- Reminders continue until the required action is completed or the process is closed.